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Apr 20, 2022 View:

FAQS Coronavirus COVID-19 impact on orders

Many factories in China are still safely running, while focusing on public health and workers' well-being. Since 1st of March, most companies have been back to normal working, including Ace. To learn more about how the coronavirus (COVID-19) may affect our Ace lobe pump and homogenizers orders, see answers to the RFQ we've received.
 

Question 1: Will my shipment get delayed due to the coronavirus (COVID-19)?

 

Answer : The main event that caused logistics delays in early February was the annual Chinese Lunar New Year holiday. Logistics arrangements have gradually resumed after the holiday in most locations. However, delays are expected to continue in Wuhan, Hubei Province. Additionally, select factories and logistics companies are taking strict measures on this public health event.

 

 

Question 2: Should I be concerned of the risk of contracting the novel coronavirus (COVID-19) from a package or products shipping from China?

 

Answer : According to the United States Centers for Disease Control and Prevention (CDC), "there is no evidence to support the transmission of 2019-nCoV [now named COVID-19] associated with imported goods." Authorities are taking strict measures on this public health event, and we are also paying close attention to the situation and will cooperate with relevant authorities when possible. You can read more about this, and other frequently asked questions answered by the CDC here.

 

 

Question 3: Can I cancel orders from China due to the coronavirus (COVID-19)?

 

Answer : According to the United States Centers for Disease Control and Prevention (CDC), "there is no evidence to support the transmission of 2019-nCoV [now named COVID-19] associated with imported goods." You can read more about this, and other frequently asked questions answered by the CDC here.

Therefore, there is no need to cancel an order due to a coronavirus (COVID-19)-related concern.